There I was, uptight, irascible, tetchy, moody as hell, grouchy,
miserable and a tad on the snappy side. Why? Because I was due my social care
and support review today. However, my social worker (s/w) sent me an email at
close of play yesterday stating she was looking forward to meeting me tomorrow to
complete my ILF package reassessment.
Reassessment? For months we’ve been negotiating a suitable day for the
meeting. Throughout I have insisted that I will present MY version of MY
Support Plan to the s/w; and that we work from that.
My s/w has tried from the start to dictate how the meeting will go, but
I have each time resisted.
This morning I was fuming when I called the s/w. On getting through I
asked her to tell me whether I was having a review of my package, which was
what we were calling it up until she changed the rules at the last minute; or
was it a reassessment, and if it was I wanted, as is my right under the Care
Act, a copy of the questions she would be putting to me.
After a great deal of discussion, much of which I spent explaining that
she could not simply change the nature of the meeting and expect me to
compliantly roll over and accept her terms.
A while later she sent me a 17-page PDF
of the FACE overview assessment. Leafing through the pages, I am familiar with
the document through my work, I came across an interesting response to a
question:
This assessment indicates that: “you do not have eligible needs”.
Interesting, don’t you think?
During my conversation with the s/w I had expressed my concerns at the
lack of objectivity shown by some of her colleagues. Stating that too many of
them were ignoring the fact that they were supposed to carry out impartial
assessments that took account of people’s needs. When asked to qualify this I
cited a number of cases I knew of inside and outside the area I live where
people’s packages had been slashed, in one case from 35 hours per week to 7.
When I called back the s/w to point out the interesting assessment
outcome that assessed me as having no eligible needs, she denied the existence
of those words. Yet she had sent me the document as a PDF and I have no way to
make alterations, to add or take away any text.
Of course I went on to tell her that sending me this predetermined
assessment had only reinforced my lack of confidence in her as an objective
assessor and indeed my council’s ability to give me a fair assessment. I will
be speaking to the relevant councillor for adult services on Monday. Indeed, I
may go to the press with this.